I worked in Identity & Access Management (IAM), driving secure authentication, onboarding, and KYC compliance for over 100K+ active users. Also I have engineered critical security features such as MFA, OTP verification, SSO, account switching, and session management, significantly enhancing compliance and contributing to $50M in revenue. I developed a Centralized Authentication System with server-rendered pages, reducing login friction by 40% and improving onboarding efficiency. Additionally, I built an External Authentication System for public APIs, reducing fraudulent calls by 35% while optimizing server load through caching and API gateways.

I have led the architecture and deployment of a rental furniture platform, scaling it to 80K active customers while ensuring seamless performance. I revamped the Order Management System, driving a 20% increase in customer acquisition and contributing to 100 Cr in revenue. Additionally, I engineered a SAGA Orchestrator for multi-step order workflows, improving transaction success rates by 25% and ensuring fault tolerance. I also designed a Customer Lifecycle Management (CLM) system using CQRS, optimizing query resolution and boosting customer satisfaction scores by 30%

I collaborated with Prudential to architect a scalable back-end for the PULSE insurance app, supporting over 50K users. I developed REST APIs integrating Health and Term Life Insurance with PAYTM, boosting transaction volume by 20%. Additionally, I drove a 30% increase in revenue by seamlessly integrating insurance products into PULSE using a microservices architecture.

I enhanced the AI-driven Faceopen product by integrating a JNI layer, reducing app size by 15% and optimizing performance. Leveraging the TensorFlow C++ library for facial detection, I cut processing time by 60% while improving real-time accuracy. Additionally, I developed 10+ Proof of Concepts using OpenCV and C++, providing actionable insights to the ML team for model refinement.